I specialize in optimizing product performance and usability to maximize customer and business value.

I analyze user data, market dynamics, and other pertinent data streams to pinpoint avenues for product improvements and inform new feature development.

By understanding the value users perceive in a product, I define cost-efficient ways to improve key product and business metrics.

I have experience establishing efficient user signal collection and bug triage processes to enhance product quality.

By deriving actionable insights from usage data and customer feedback, I define roadmaps to improve product performance, reliability, and overall user experience.

My additional expertise lies in optimizing development workflows and efficiency, particularly in areas such as on-call management and incident resolution.

I developed new efficiency metrics, helped engineers facilitate a healthier backlog through effective tech debt management, and set up SLA program to keep engineers accountable for timely product fixes ensuring seamless user experience.